Sales Cloud 2 Detailed Feature Descriptions
Written by ShamrockCRM on November 19, 2009 – 3:37 pm -Yesterday we gave the short summaries. Here are the detailed product descriptions from the Salesforce.com Press Release.
-Salesforce for Twitter: Twitter provides a free platform for users to answer the question “What are you doing?” in 140 characters or less and broadcast the answer to a community. Salesforce for Twitter will help sales and marketing professionals increase their pipeline and sales by helping marketers convert Twitter conversations into customers and make it easy for sales reps to tweet back to interested prospects. Marketers can run Twitter campaigns that capture interest on Twitter and then measure the return on their investment. Sales reps can also send and track tweets to customers or prospects right from a contact record.
-Real-time Quotes: With real-time quotes, sales reps can now use the Sales Cloud to automatically populate quotes with relevant customer data. Sales reps can generate and send sales quotes with just a few clicks, as power sellers do on eBay.
-Cloud Scheduler: The cloud scheduler will allow companies to schedule meetings with colleagues and outside customers and partners. The cloud scheduler will also allow users to set up meetings from within a contact record with drag and drop simplicity. Built on the Force.com platform, users will be able to automatically find available meeting times and schedule business meetings with colleagues, customers and partners by sending a meeting invite as Evite users do.
-Mobile Content: Sales Cloud users can now view any document accessible through the Salesforce CRM content library, like presentations and spreadsheets, on their mobile phone. Not only can users view the content, but they can also send the content to prospects and customers directly from their mobile device. The new mobile content feature makes accessing content on a phone as easy as finding and watching Youtube videos on a mobile device.
-New Charting and Report Builder: Companies now have even more control when it comes to building and analyzing their dashboards and reports. New chart types, color options, and data hovers make it even easier to get fast insights from dashboards. Users can also now drill into specific subsets of chart data by clicking on chart sub-sections, like a specific wedge of a pie chart. Building reports will be faster and more intuitive with the new reporter builder, and users will be instantly brought to the underlying report data, like users of Google Analytics. Users can create reports with drag and drop ease and preview the report and corresponding charts in real time – drag in a new column or field and instantly see the impact on reports and charts.
-Partner Connection Finder: The partner connection finder lets Sales Cloud 2 customers find new partners to connect and share information with in real time. Customers can now easily find new partners who are also salesforce.com users and start sharing leads and opportunity data as easily as sharing photos with friends on Flickr.
Related posts:
- Service Cloud 2 Detailed Feature Descriptions
- Sales Cloud 2
- The Basics of Salesforce Chatter
- What is Sales Automation?
- Salesforce.com Goes Social
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