Shamrock CRM – Salesforce.com Consulting, Implementations and Web Development

The Basics of Salesforce Chatter

Look out next year for Salesforce Chatter!
“The Collaboration Cloud”

A few examples of what Salesforce Chatter will do:

- Will have a new user interface for Salesforce.com
- Employees can talk to eachother
- The apps can talk to you – new opportunities can talk to you
- Content can talk to you – “SAP order has been filled” as a status update
- Can add personal profile, complete with followers
- a directory of employees in your enterprise
- Groups, linked by opportunities
- Twitter, Facebook updates

All the content on Salesforce Chatter is all based on the security model of Salesforce.com, so your enterprise’s information is still safe.

Mobile Chatter apps will be available for iPhone, Blackberry, etc.
Sales Cloud 2 is also built on the Chatter app, so Sales Cloud 2 will also be integrated.

Chatter Demonstration

Salesforce Keynote

Marc Benioff, Chairman and CEO of Salesforce.com takes the stage…he invites anyone with issues about Salesforce.com to contact him directly, at CEO@salesforce.com. Dreamforce this year is huge: 19,000 attendees at Dreamforce.com, 60 countries, and 300 sessions.

Platforms are moving to the cloud. Companies using Salesforce.com have performed at 5x faster at 1/2 the cost.

Salesforce.com Foundation 1% of time, equity, and product. Marc Benioff urges corporate attendees to help non-profits in need.

Marc Benioff brought several others to the stage, including Gavin Newsom, Mayor of San Francisco, to chit-chat about Salesforce’s charity work.

No Software - SAAS

Marc Benioff, Chairman and CEO of Salesforce.com

SAAS-Y

Arrived in San Francisco

I have a nice view of Coit Tower from my room.

Dreamforce 2010 – 6 days and counting

Keep your eye on this blog for up to date, live blogging excitement! Can’t wait!

Whoops…sorry, typo. Dreamforce 2009, not 2010.

Salesforce.com Dreamforce Helpful Links

Hey everyone,

To save you a little bit of time, I am throwing together a bunch of helpful Dreamforce links for you:

Main Dreamforce Site – Most Exciting Event of the Year!
Register for Dreamforce – Don’t Miss Out
How to sell your boss on Dreamforce – ROI documentation and templates
Build your Dreamforce Agenda – See what they have to offer
Dreamforce Keynotes – Always Exciting
Tracks and Seminars – Sales/Marketing/Service/IT/Developers/Different Industries/Nonprofits/etc
Get Salesforce Certified – Great for your resume
Listing of 300+ Expert Speakers – Wow
F.A.Q. – You’ll find your answers here

The Global Gala – With the Black Crowes!

Beautiful San Francisco

Dreamforce San Francisco 2009

Shamrock CRM to be blogging at Dreamforce 2009

That’s right! Shamrock CRM will be blogging live from Dreamforce 2009 this year. Dreamforce is a phenomenal event that is jam packed with tons of great seminars, events, knowledge transfer sessions, guest speakers, Salesforce AppExchange vendors, and much more. This is the perfect time to brush up on your Salesforce skills, whether they be related to IT, Sales, Marketing, Service or some other innovative use of the Force.com platform. Had an interest in learning about certain Apps? This is the place to be.

I will be hopping around between the IT Executive, Sales, and Marketing tracks/seminars and I will be at any/all of the Salesforce specific seminars. They are always excellent.

Should be a great time. I am looking forward to it. I am very much looking forward to beautiful San Francisco.

See you there!
Dreamforce 2009

Here is the high level agenda if you haven’t seen it yet:

Tuesday, November 17
8:00 a.m. – 5:00 p.m. Pre-Conference Training
9:00 a.m. – 4:00 p.m. Salesforce.com Foundation Volunteer Event
6:00 p.m. – 8:00 p.m. Welcome Reception in the Expo

Wednesday, November 18
7:30 a.m. – 9:00 a.m. Expo
9:00 a.m. – 11:00 a.m. General Session: Opening Keynote with Salesforce.com CEO & Chairman Marc Benioff and Special Guests
11:00 a.m. – 11:45 a.m. Break
11:00 a.m. – 8:00 p.m. Expo
11:45 a.m. – 12:45 p.m. Breakout Sessions
12:45 p.m. – 2:15 p.m. Birds-of-a-Feather Lunches in the Expo
2:15 p.m. – 5:45 p.m. Breakout Sessions
5:45 p.m. – 8:00 p.m. Networking Reception in the Expo
8:00 p.m. – 10:00 p.m. Global Gala

Thursday, November 19
7:30 a.m. – 9:00 a.m. Expo
7:30 a.m. – 8:30 a.m. Breakout session
9:00 a.m. – 11:00 a.m. General Session
11:00 a.m. – 4:15 p.m. Expo
11:00 a.m. – 11:30 a.m. Break
12:30 p.m. – 1:30 p.m. Birds-of-a-Feather Lunches in the Expo
1:30 p.m. – 2:30 p.m. Breakout Sessions
2:30 p.m. – 2:45 p.m. Break
2:45 p.m. – 3:45 p.m. Breakout Sessions
3:45 p.m. – 4:15 p.m. Break
4:15 p.m. – 5:45 p.m. General Session

Friday, November 20
7:30 a.m. – 11:30 a.m. Expo
9:00 a.m. – 10:00 a.m. Breakout Sessions
10:15 a.m. – 11:15 a.m. Breakout Sessions
11:30 a.m. – 12:30 p.m. Breakout Sessions